Welcome to the Scream Ridge FAQ
Before you brave the haunted fields of Sugar Ridge, take a moment to read through these commonly asked questions. Whether you’re wondering about tickets, weather, age limits, or what happens if you chicken out halfway through — we’ve got you covered.
Still can’t find what you’re looking for? Send us a message or scream into the void at screamridge@gmail.com
Tickets and Planning
What makes Scream Ridge different?
Every attraction at Scream Ridge has its own story, atmosphere, and style of fear. From haunted history and twisted circus illusions to a sprawling post-apocalyptic nightmare, each experience takes you somewhere completely different.
Three haunted houses. Three nightmares. One night at Scream Ridge.
- The Killing Field
- Torture Barn: The Casket House
- Carnival of Screams: Cirque Noir
Are you open if it is raining?
Fear knows no weather — Scream Ridge operates rain or shine. Only in extreme conditions will we cancel or delay operations.
Can I use my ticket on a different night?
Yes! Regular-price tickets can be used on another night Scream Ridge is open. Plans change and weather happens — just bring your unused ticket and come see us another night.
Discount Night tickets are valid only for the Discount Night purchased. If you use a regular-price ticket on a Discount Night, the difference in price is not refunded or credited.
Do you accept credit cards?
Yes — we accept Visa, MasterCard, American Express, and Discover. Please bring valid identification.
Are there discounts for children?
No — all standard tickets are priced equally regardless of age.
*Minors under the age of 16 must be accompanied by a responsible adult or parent.
Are group discounts available?
Yes. Group options are available for parties of 20 or more. Contact us at screamridge@gmail.com for current group pricing and availability.
How long is the wait in line?
It varies. Early in the season, wait times are typically minimal. As Halloween draws nearer, waits can stretch up to 1 hour.
We offer Fast Pass / Front-of-Line tickets for those wanting to skip the queues.
Where is Scream Ridge located? How do I get there?
We’re located in Walton, Kentucky at Sugar Ridge Family Farm. 12273 Green Rd. Walton, KY 41094
Look for signage on the main roads — we’re easy to find once you’re nearby.
Do you charge for parking?
No — parking is complimentary in our onsite lot.
The Haunted Experience
Is there an age limit or recommendation?
Due to the intense nature of our haunts, some attractions are not suitable for children under 13. We strongly encourage parental discretion.
*Minors under the age of 16 must be accompanied by a responsible adult or parent.
Is the ticket line covered?
Some of the entrance line is sheltered, but during peak nights, lines may extend into uncovered areas. Plan accordingly.
Once we’ve paid for admission, can we go through again?
With General Admission re-entry to the three main attractions is included.
How long should I plan to spend at Scream Ridge?
Plan to spend at least 1–2 hours at Scream Ridge. Your total visit will vary depending on attraction wait times, crowd levels, and how much time you spend enjoying the other activities throughout the park.
What if someone gets too scared?
We provide clearly marked exits throughout every attraction. If anyone feels overwhelmed, they may exit. Please note: all sales are final, and no refunds are given once inside.
What if I don’t want to be scared?
We offer a free “No Boo Bracelet” wristband. Ask at the gate.
Can I wear sandals inside?
We allow sandals, but strongly discourage them. Closed-toe, sturdy shoes are safer and more comfortable through our hazards and uneven paths.
What rides and games are there?
Most weekends we have games and game trailers
These games are available for private rental so sometimes they are out at private events.
Safety and Accessibility
Will actors physically touch guests (or vice versa)?
In our standard experiences, actors will not initiate physical contact, and guests should not touch actors.
Incidental or unintentional contact may occur.
Are tours / attractions wheelchair accessible?
Yes — standard wheelchairs can be accommodated in some areas and attractions.
However, some tight rough terrain zones/attractions may be inaccessible. Please keep in mind, we are a working farm too and most of our area that includes the haunt is grass, gravel and corn fields.
We will assist you and provide alternate routes if possible.
Is there security?
Yes — we have security personnel on site and monitor areas to ensure safety for all guests.
Do you have strobe lights, loud noises, fog, or other effects?
Yes. Our attractions use strobe lighting, fog, loud audio, and other effects to enhance the scare experience.
Guests with epilepsy, asthma, or other sensitivities should proceed with caution or consider alternative experiences.
Are there restrooms available?
Yes — we have restroom facilities located in the main farmhouse area, as well as portable facilities deoending on the time of year.
Rules and Policies
Are pets allowed?
Because we are an actual working farm with animals we cannot allow outside animals
Can we take photos inside the attractions?
No — photo and video recording is strictly prohibited inside haunted zones.
You may take non-flash photos in common or waiting areas unless signage states otherwise.
Are re-entry / refund policies strict?
Yes — tickets are non-refundable.
If we cancel or close an attraction unexpectedly (for weather or safety reasons), we may offer rescheduling options (space permitting).Guests with epilepsy, asthma, or other sensitivities should proceed with caution or consider alternative experiences.
Can I vape/smoke at Scream Ridge?
We respect that you may vape or smoke, but for the comfort of all of our guests, we kindly request that you DO NOT VAPE OR SMOKE in line or on the grounds of Scream Ridge.
Work With Scream Ridge
Want to do a story or media coverage? Who do you contact?
We love press! Contact our Media & PR team via email at screamridge@gmail.com or use the contact form on our site.
Please request media access in advance.
How do I join the Scream Ridge crew / become an actor?
We periodically hire for actors, support staff, makeup, haunt construction, etc.
We also host training sessions prior to the season.
Check our Now Hiring page for open roles and submit an application form.
